Abandoned Cart & Customers

Prestashop Abandoned Cart & Customers module aims to help you retain your customers' loyalty and even attract back those users, who have not shown any activity on the store for a long period of time.

The extension tracks the activities of all registered users and indexes those customers, who either abandon the checkout page without completing the order or those, who have not made any purchase over a certain period of time.

Then, having this list at hand and using the module features, you can send those customers either simple reminder letters or offer them a special discount to encourage them to complete the order.

Key features:

• Track users who have not made any purchases since the day of registration;
• Track uncompleted orders;
• Encourage the customers, who left the checkout page, with special discounts and offers;
• Send either automatic reminders or individual e-mails right through the module admin panel.

Overall information

Loyal community of customers is one of the major part of a successful business. This module helps you be flexible and responsive to customers' needs and be ready to make offers that can bring a high percentage of users back to your store.

The module tracks activities of all registered users and highlights 2 types of customers: those, who leave the purchase page without completing the order and those, who have not purchased any item since they got registered.

The extension also includes the possibility to automatically send these two groups of users either special discount coupons or just reminder letters to invite them back to the store.