Be a close neighbor for visitors of your webstore and organize two-way communication, using Prestashop Live Chat module. When users have something to clarify, they will refer to a pretty Live Chat tab with configurable design. Operator will immediately receive a notification and provide a response.
- Live Chat tab on the frontend;
- Backend window, containing the list of users to communicate with;
- Ability to set types of questions that a customer can select before starting a chat;
- Sending and receiving offline messages;
- Configurable tab design;
- Sound signal;
- Multiple operators can be added;
- All information about chats and users is saved and can exported in CSV format;
- Emoticons available for both customers and operators;
- Operators can switch chats;
- Several operators can participate in one chat.
No matter how informative your store is, visitors always have questions. Answer them instantly with easy-to-use Prestashop Live Chat module and don’t leave users puzzled and confused. Be hospitable and chat with them. Customers appreciate care, and your sales will make the jump.
A user-friendly interface improves chatting process between visitors and an operator. If the operator is offline, users may leave messages, which will be stored and displayed as soon as the manager appears online. Customers configure the style of the frontend chat tab according to their taste.